The Repair and Return (R&R) service is designed for customers who want to avoid CORE-Deposits. It also helps those who wish to repair or bench test their own units, as well as instances when GolfRama is out-of-stock on the desired products.
You may send your product (CORES) to us for professional remanufacturing. Single/individual units are bench tested and/or repaired within 48 hours after they are received. Larger batches could take up to two weeks to be bench tested/replaced and/or repaired. To have your units remanufactured just follow these simple steps:
Product price and information can be viewed at our Products section. The price of repairs is the same as the sale-price (no extra discount).
Download and print our Online Repair Request Form and include a copy of it with your shipment. When shipping multiple items, clearly label each unit in case of special requests, or you may use more than one form.
All orders are prepaid. Granting of special Payment-Terms is based on your personal/company credit history and provided references. If you do not provide Credit Card information on the Online Repair Request Form, we will ship your finished goods COD-Secured.
All orders are shipped UPS Ground unless otherwise indicated on the Online Repair Request Form. Repair orders of five or more units are shipped with free Ground-Service (see special deals at our product section).
All Speed Controllers carry a 2-year warranty with proof of the repair-receipt. Warranty is void if our repair serial number and a warranty-tracking label are either missing or broken. No warranty is given for water-damaged control units.
If you have further questions you may email Email Us.
